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Live chat Email us Service Code: 3334361125
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Reviewed: Thu, Nov 7, 2019
About Hertz: 7.3 /10
It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!
About QEEQ: 8.0 /10
Convertible | Opel Cascada Cabrio or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Drew Berkeley

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Reviewed: Sun, Jun 9, 2019
About Hertz: 4.0 /10
Usually, if there are no similar vehicles available, other companies provide the same or a higher class car. Hertz replaced my Mercedes C-Class with an Audi Q3 and told me they were the same class, which was very unsatisfactory.

Madeline Surrey

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Reviewed: Wed, Feb 5, 2020
About Hertz: 2.0 /10
The staff were rude, seemed like they had an argument with someone earlier

Ina Attlee

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Reviewed: Thu, May 4, 2017
About Hertz: 2.0 /10
The waiting time was extremely long. Each transaction took significantly longer compared to our experiences in other countries and companies. We rented 2 cars; they gave us one right away but said the other one hadn't arrived yet. After 40 minutes, they gave us the keys to a car that hadn't moved from the parking lot. It was a waste of time, taking a total of 3 hours from paperwork to departure.

Clyde Zephaniah

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Reviewed: Tue, Oct 17, 2017
About Hertz: 10.0 /10
Consistently excellent: car condition, service attitude, and the staff even helped with luggage. Great!
About QEEQ: 10.0 /10

C.SHEN

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Luxury SUV | Volvo XC90 7 Seats or similar
Reviewed: Mon, Feb 3, 2020
“Excellent rental experience!”
About Hertz: 10.0 /10
Good service and the staffs are very friendly!
About QEEQ: 10.0 /10
Excellent service! And reply the email very quickly!

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