On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with

Should vet rental companys better

Get staff NOT TO LIE about tolls at the airport

Extra charge for spouse is very bad. No others do this!!! Also, I rented a RAV4 or equivalent and the Mitsubichi offered had much less storage capacity and would not hold the luggage so had to upgrade. Very disappointing

On collecting car I was told to check for damage (scratches didn't count, only dents). Found 2 dents. Never had a rental car with any damage before.

Like: Good to deal with, very helpful, got better car than had booked, good location was in airport
Dislike: Had a little longer wait time than would of liked But wasn’t drastic