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Live chat Email us Service Code: 7280958171
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let down by additional charges

Reviewed: Mon, Apr 29, 2019
About Advantage: 8.0 /10
When arriving at service desk to collect I was asked if I needed tolls paid upfront. I explained where I was staying and only travelling local except for a few days. I was told tolls were all around the area of my villa and be going through 3 regularly. I was told $9.99 a day which seemed high, however had bumped charges for extra taxes etc that accumulated a lot higher. This took advantage of me after a long travel day. I was only told negatives of not taking the pass by being told if I passed a toll and not paid I would be charged $25 admin on each toll. I was also told horror stories of people being faced with hundreds of pounds bills on return to uk from tolls and charges. I had pages and pages of document on a small pad to try and read and was rushed through as the service attendant was constantly having calls from someone to log out of the system. He said he was just finishing dealing with me and they rang yet again. I felt pushed into this which is very unfair and took advantage.
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Advantage Orlando International Airport

A.Dyer

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sat, Mar 21, 2020
“Good. Used advantage before and would use again”
About Advantage: 9.3 /10
Couple of minor scratches and rear indicator block told garage attendant who made a note on pink sljip
About QEEQ: 10.0 /10

k.Wraithmell

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Compact SUV | Toyota RAV4 or similar
Reviewed: Fri, Mar 13, 2020
“Not up to expectations”
About Advantage: 6.7 /10
On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with
About QEEQ: 9.0 /10
Should vet rental companys better

R.Bolton

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Jan 21, 2020
“Avoid Advantage at all costs”
About Advantage: 5.3 /10
Terrible customer services. Tried to tell us we didn’t have 3rd party liability cover and tried to charge us for this and tried to tell us you couldn’t pay cash for tolls and they we had to purchase toll electronic pack.
About QEEQ: 10.0 /10
Easy to use and booj

A.Ehde

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Full Size | Toyota Camry or similar
Reviewed: Wed, Nov 20, 2019
About Advantage: 6.7 /10
Car was terrible. Was a diesel so finding a gas station to fill up was hard. The heat did not work, the plugs in car did not work, and the check engine light was on pretty much since after we pulled out.
About QEEQ: 8.0 /10

K.Heald

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Tue, Apr 30, 2019
“Great experience. Ended up with a Mitsubishi Outlander, 7 seater.”
About Advantage: 9.0 /10
Car was great. Clean, tidy, minor marks that I pointed out but they really weren’t that bothered on drop off. Pick up less than an hour. Guy on desk tried to up sell a few items like pre paid tolls which I didn’t need and luckily didn’t take. Up sold fuel, which suited me, cheap enough at $42. On site at airport so easy to find. Excellent experience, would use again.
About QEEQ: 10.0 /10
Everything was seamless and painless. Will use again and definitely recommend.

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