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Search for Routes Car Rentals in Vancouver

Overall satisfactory experience

Reviewed: Fri, Oct 18, 2019
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About QEEQ: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.
Honda Civic image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Vancouver Airport

Zero Bulwer

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Mar 28, 2020
About Routes: 8.0 /10
Friendly
About QEEQ: 8.0 /10

Evelyn Gallacher

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Feb 17, 2019
About Routes: 10.0 /10
I contacted the car rental company at the airport, and the shuttle arrived in about 10 minutes. The rental location is not far from the airport, taking at most 10 minutes by car. The car pickup process was very quick and easy. I will choose Routes again next time.
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Aug 27, 2019
“PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!”
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Aug 20, 2019
“Good value, if a little slow.”
About Routes: 8.0 /10
It had sticker glue on the side window (fairly large) that was a little embarrassing. I would’ve appreciated if not being on the car.
About QEEQ: 9.0 /10
I waited a fair time for pick up but some other folks said they’d been waiting almost 40 mins to be picked up by the shuttle. I would now only use your service when I expect to have tons of time.

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
About Routes: 8.7 /10
The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.
About QEEQ: 8.0 /10

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