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Live chat Email us Service Code: 8373087170
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Overall satisfactory experience

Reviewed: Fri, Oct 18, 2019
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About QEEQ: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Vancouver Airport

Penny DuBois

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Reviewed: Wed, Jun 27, 2018
About Routes: 2.0 /10
Waited at the airport for 30 minutes, and there was deceptive behavior. The fuel tank was only half full. I drove 35 miles and ended up refueling for 30 CAD. They acknowledged the tank was not full initially but refused to cover the costs!

L.Chan

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Economy | Toyota Yaris or similar
Reviewed: Wed, Sep 18, 2019
“Pick-up and Drop off Need to Improve”
About Routes: 6.3 /10
The vendor appear disorganized, it took a long time to pick up even only 2 customers at the moment. Nearly one hour to pick up the car and 30 mins to drop off. Unique experience not found anywhere before. Inexpensive is a leverage, however, you need to expect what you are paying for with a little bit more disappointment especially you are in rush or too tire to deal with the slow service.
About QEEQ: 10.0 /10
The app is easy to use. Will continue.

OKRA

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Intermediate | Honda Civic or similar
Reviewed: Fri, Jul 5, 2019
“disappointed. I book a Honda "civic" & got a Kia "Fonte"”
About Routes: 4.7 /10
Not enough staff to serve the guest. I wait more than half hour to get my car even though that day is not a busy day. no long line up. Also the condition is change if you are BC resident. (mileage limitation : 300km)

S.Taylor

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, May 27, 2019
“Routes was Great, EasyRentCars have room to improve”
About Routes: 10.0 /10
The car and staff were great. Polite, professional and informative. Job well done.
About QEEQ: 7.0 /10

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Special SUV | Jeep Wrangler or similar
Reviewed: Wed, Mar 27, 2019
“Great car, pick up took a while.”
About Routes: 7.7 /10
Car was nice, they only started to clean it when we arrived so had to wait.
About QEEQ: 9.0 /10

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