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00308 491 0209
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Live chat Email us Service Code: 5365544261
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Overall satisfactory experience

Reviewed: Fri, Oct 18, 2019
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About QEEQ: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Vancouver Airport

Beck Maggie

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Reviewed: Fri, Jun 19, 2020
About Routes: 2.0 /10

Sebastian Acheson

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Reviewed: Sat, Feb 16, 2019
About Routes: 4.0 /10

F. de Jong

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 10, 2019
“Chaotic”
About Routes: 5.3 /10
Chaotic organization, 90 minutes needed for return, inefficient shuttle, 4 person van instead of mini-bus. Almost missed my flight due to all of this. The good thing was I got upgrade from sedan to SUV, but the car was not clean, remnants of a For Sale sticker on the passenger window. Apperently the car was a recently purchased used car but it performed well.
About QEEQ: 8.0 /10

K.Kowsari

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Second day I could not start the car. I called them back and they said sorry we are under staffed.”
About Routes: 5.3 /10
0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

K.harding

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 13, 2018
“Good”
About Routes: 8.2 /10
Like: The shuttle driver was very very friendly. He did not waste any time. The day we returned the vehicle. The girl was super friendly also. We have already booked our next rental with them in Sept.

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