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Search for Routes Car Rentals in Vancouver

Pick-up and Drop off Need to Improve

Reviewed: Wed, Sep 18, 2019
About Routes: 6.3 /10
The vendor appear disorganized, it took a long time to pick up even only 2 customers at the moment. Nearly one hour to pick up the car and 30 mins to drop off. Unique experience not found anywhere before. Inexpensive is a leverage, however, you need to expect what you are paying for with a little bit more disappointment especially you are in rush or too tire to deal with the slow service.
About QEEQ: 10.0 /10
The app is easy to use. Will continue.
Toyota Yaris image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Vancouver Airport

Athena Zechariah

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, May 25, 2024
About Routes: 10.0 /10
It took a long time to pick up the car, but the return process was very quick.
About QEEQ: 10.0 /10

Herbert Jordan

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 7, 2019
About Routes: 10.0 /10
Very convenient, got an upgrade to a big Jeep. It was a new car with only over a thousand kilometers, at the original price. The car rental place is popular, and the service is quite good.
About QEEQ: 10.0 /10

L.Humchitt

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Intermediate | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10

D.Vasev

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 12, 2019
“Really helpful team in getting me to the airport . For pick up I had to wait 40min at airport ;(”
About Routes: 9.0 /10
I got upgraded so needless to say I was very happy with the car . I wish the pick up at airport was faster bs more efficient . On drop off I noticed a huge line up for pick up so I would recommend more staff to service customers
About QEEQ: 10.0 /10
Great offer !!

K.Tan

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 21, 2019
“Well attended by the staff name Paul Prussner and the car provided was new.”
About Routes: 9.7 /10
Will rent again from Routes for my next trip.
About QEEQ: 10.0 /10

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