bonne prestation générale

Very good

We rented a Q3 and were told there was no Q5 available. We impulsively agreed, and the staff didn't mention how much extra it would cost, just handed us the invoice. Later we found out renting the car for the week cost 5000 RMB… Adding an extra driver required an additional fee, and they charged us just because we provided two licenses, assuming we were two drivers. Isn't that unreasonable? Returning the car an hour late incurs a significant fee. Is there a clear standard for these fees, or do they just charge an exorbitant amount for any delay? We won't use Europecar again. After returning and disputing it with the rental company, the results were minimal since we had already paid. It was tough to get anything back.

The procedures are very simple

Great value

Great

Like: The vehicle we booked was to small for the distant and the time we needed to travel so we were able to upgrade at a reasonable price.
Dislike: It just took a bit of a long time to check in. we waited over 40min.