Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Very satisfied.

The car was in relatively good condition, but there was frequent noise and jerkiness during startup, which made me wonder if it was due to the car model or this specific vehicle. The pickup process went very smoothly—the staff at the counter explained everything thoroughly without trying to upsell, which left a positive impression. The lady who helped us with the car inspection meticulously marked every scratch on the vehicle. Even though we had full insurance, she clearly explained which situations wouldn’t be covered. Her sense of responsibility was impressive. When returning the car, the staff member was very friendly and kindly reminded us about the high number of pickpockets at the airport. After the return process, he even escorted us to the terminal. Aside from the driving experience of the Mercedes B-class itself, the overall experience was excellent!

Great service, the car was very clean.

As expected from a big company, their services were excellent except for the limited availability of automatic cars in Madrid. Returning the car at Barcelona airport was also very convenient and quick, with no time wasted. Overall, it meets the top service standards in Europe.

excellent service, very smooth and no big queues

very reasonable prices, would love to get the same deal for September