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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Jamie Wolf

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Reviewed: Tue, Aug 19, 2025
About Europcar: 10.0 /10
Purchased full insurance and received the car quickly. They asked if I wanted to upgrade the car, but I didn't. Their attitude was still very good.
About QEEQ: 10.0 /10

Frank Milton

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Reviewed: Sat, Nov 2, 2019
About Europcar: 2.0 /10

Julius Hughes

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Reviewed: Wed, Aug 22, 2018
About Europcar: 2.0 /10

Jessie Galbraith

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Reviewed: Sun, Sep 10, 2017
About Europcar: 10.0 /10
Eurocar is genuinely the best car rental company in Europe. While other companies had few customers, there was a line here.
About QEEQ: 10.0 /10

Woodrow Jenny

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Reviewed: Wed, Sep 21, 2016
About Europcar: 10.0 /10
Smooth pickup. The drop-off location was not clearly marked, and the staff's English was poor, making communication difficult. The vehicle was excellent, and the efficiency was high. Everything else was good! I recommend this company.
About QEEQ: 8.0 /10

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