bad advise of the sales person about the car and very tricky way of cheating costumers with 0 fuel

The car rental company is not located at the airport. After exiting the airport, I called the company and arranged to wait at the Starbucks entrance. The staff drove over to pick me up, though the wait time was a bit long. Everything else was fine, and communication went smoothly. The vehicle pickup and inspection process at the store was quick and straightforward. For pickup, all they required were a credit card (non-UnionPay), a passport, and a driver's license translation. They didn’t even check the original driver's license, which I forgot to bring. I was initially prepared for an argument but ended up not needing it at all. For those worried about forgetting their license, there’s no need to stress. The car wasn’t provided with a full tank of gas, so just return it with the same level you received.

Very satisfied. No upselling during pickup, they even proactively added a WhatsApp contact for easier communication. When returning the car, despite scratches on the tires and rims, the store manager waived the fine after consulting. Highly recommended.

Friendly and professional service with well-organized processes.

Satisfied