EasyRentCars and Europcar works well together.

When I arrived at the store to pick up the car, they claimed they didn't have the car I booked. The original rental cost was 1485 yuan, but I was forced to pay 8400 yuan in order to get the car. This is absolutely outrageous!

The staff was Indian and had a condescending attitude.

The pickup location was clear, we found it and got the car smoothly. However, the return location was not well explained as it was in the underground parking entrance of Euston Station. The store phone was unreachable, and there were no signs on the ground level. After searching for over an hour, we finally asked a local who directed us to the underground parking. The map and address provided by the rental company's customer service were inaccurate. It is recommended to have clear signage at the ground entrance or instructions indicating that the return location is in the underground parking.

Persistently pushing insurance and failing to mention important things when renting the car, such as the congestion charge in London.

Like: I got a Volkswagen Passat Estate Diesel as replacement
Dislike: They did not have the Peugeot 5008