The car was ok but the service was terrible.

Poor service, the counter staff were impolite, and it was difficult to contact the car rental company even through the platform.

It took them 35 minutes to pick me up from the airport and 45 minutes to process me and handed me a dirty car... Stuff from previous renter was still in the car. The windshield was extremely dirty.

My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.

The vendor appear disorganized, it took a long time to pick up even only 2 customers at the moment. Nearly one hour to pick up the car and 30 mins to drop off. Unique experience not found anywhere before. Inexpensive is a leverage, however, you need to expect what you are paying for with a little bit more disappointment especially you are in rush or too tire to deal with the slow service.

The app is easy to use. Will continue.

空港からの送迎もスムーズでスタッフの対応もよく、安心して借りることができました。また次回旅行に行くときはリピートしたいです！

複数のレンタカー会社から比較しながら選べるのは良かったです。スムーズに予約もできました！