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Live chat Email us Service Code: 7145588218
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Reasonable rental cost at the expense of a bit of inconvenience picking up the car

Reviewed: Fri, Sep 20, 2019
About Routes: 8.7 /10
This is an off-site location on Mannheim Road south of ORD. The pick-up involves taking the airport shuttle to the rental car center, then calling Routes for a pick-up. (Two shuttles altogether on pick-up.) Getting back to the airport after returning the car was easier, though: The Routes shuttle dropped returning passengers directly at their terminals rather than at the rental car center -- a nice touch.
About QEEQ: 10.0 /10
Reasonable rental price.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Devin Gunther

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Reviewed: Mon, Jun 15, 2020
About Routes: 10.0 /10
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
About QEEQ: 10.0 /10

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Compact | Toyota Corolla or similar
Reviewed: Mon, Jan 30, 2023
“easy process”
About Routes: 10.0 /10
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ: 8.0 /10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

R.Nambiar

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jul 18, 2019
“Awesome”
About Routes: 10.0 /10
Everything was good. Great experience
About QEEQ: 10.0 /10
Have pick up from airport rather from rental terminal

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Intermediate | Honda Civic or similar
Reviewed: Wed, Apr 17, 2019
“Learning experience with car renting.”
About Routes: 5.3 /10
Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.
About QEEQ: 10.0 /10

m.soroka

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Economy | Kia Rio or similar
Reviewed: Tue, Apr 9, 2019
“If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us”
About Routes: 5.7 /10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.

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