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Search for Routes Car Rentals in Chicago

Inconsistent

Reviewed: Fri, Aug 23, 2019
About Routes: 7.0 /10
We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.
About QEEQ: 10.0 /10
Smooth process, no issues!
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Hyman Wilde

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 15, 2019
About Routes: 4.0 /10

R.Pandey

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Medium SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Sep 6, 2019
About Routes: 7.3 /10
staff was slow

R.HARTUNG

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 27, 2019
“On a one to ten it was a7”
About Routes: 6.7 /10
Slow going at the desk

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Aug 8, 2019
“Poor customer service”
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.

E.Whittle

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Mar 12, 2019
“Miserable agents and faulty car.”
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10

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