Avis has taken money out of our account with no reason why

Would have been nice to have a blue parking disc, first time I have received a car without it. Had a question on the rental, provided with wrong email and phone number for the local branch, corporate email went to the UK and were promised an answer in 'normal response time' still waiting..

I waited for half an hour in the parking lot to get the car. The service attitude was good, and they promised to refund 30 euros as compensation. It's been three days since I returned the car, and I haven't received the refund yet. The gas tank was not full when I picked up the car, and the staff promised to reimburse me for the difference when I returned it. It's been three days since I returned the car, and I haven't received any update on that either. They didn't inspect the car at pick-up or return. They only asked if there were any issues, and that was the end of it. To avoid future disputes, I took photos and videos of the entire car during pick-up and return. However, the parking lot was too dark, so the recording was just for peace of mind.

The car was in good condition and generally there are no extremely unattractive models. Numerous service points and quick pickup.

Although finding the pickup location in France took a lot of effort, as the Google Maps location was somewhat inaccurate, and the pickup point was not by the street but on an uphill road, making it hard to find, the company's service was still acceptable.

The service was quite good.