There is information asymmetry between the outlets. They promised something to the customer but couldn't fulfill it, claiming there were no cars available.
Everything was great. Picking up and dropping off the car was convenient with no inspections, showing full trust. I wanted to give 5 stars, but during pickup, they convinced me to buy what seemed like battery insurance. My English isn't good, so I didn't understand and paid an extra 100 NZD even though I had already bought full insurance!
“We had to queue up at the Europcar reception for over 60 mins with 3 tired kids.”
About Europcar:7.7/10
Waited too long to get the car and staff were not very helpful.
About QEEQ:10.0/10
EasyRentCars was easy to book
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