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Eruopcar Auckland is SCAM

Reviewed: Mon, Jan 27, 2025
About Europcar: 2.0 /10
NEVER AGAIN EUROPCAR! They are saying we returned the car damaged. But we didn't. Anyway, they charged us more than 2000NZD 3 weeks later!!!! Calling them didn't get me anywhere as they only had the information "it's damaged". Sorry. The department responsible for this is not available. Get Europcar out of your system!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
Small SUV | Kia Niro or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Phil Adela

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Reviewed: Sat, Jul 20, 2024
About Europcar: 6.0 /10

Switched to a Ford Mustang Mach-E, and the condition was average.

We had a half-day layover in Orlando and decided to explore the city. A taxi from the airport to downtown costs $100, so we decided to rent a car. With four people and lots of luggage, we booked a Mitsubishi Outlander. However, upon pickup, we were informed it was unavailable and were given a Ford Mustang Mach-E instead, with an additional $20 fee. This shouldn't have been charged to the customer, as it was the rental company's fault. The car was smaller, and we had to place some luggage in the front seat, which was quite frustrating. I didn't argue since it was just for half a day. (Switching to a Kia Carnival would have cost an additional $20)

About QEEQ: 10.0 /10

Michelle

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Reviewed: Sun, Nov 19, 2023
About Europcar: 8.0 /10
Overall service was good, but I was fined for returning the car with 10 liters less fuel, and the penalty was calculated based on 35 liters at double the fuel price. It seems unfair to me.
About QEEQ: 8.0 /10

Valentina Bethune

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Reviewed: Fri, Mar 10, 2017
About Europcar: 10.0 /10
Very good, convenient, fast, good attitude, recommended
About QEEQ: 10.0 /10

Lillian Scripps

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Reviewed: Mon, Oct 16, 2017
About Europcar: 10.0 /10
Easy pickup, brand new car provided, excellent service.
About QEEQ: 10.0 /10

P.Fielding

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Economy | Holden Barina or similar
Reviewed: Fri, Oct 14, 2022
“All good in the end.”
About Europcar: 8.0 /10
Some confusion as to where to pick up the car from, Domestic or International. Took a long time to get processed. Instructions to go to car pick up point were confusing but finally worked it out.
About QEEQ: 10.0 /10
Easy to use.

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