Bad!

Car exceeded expectations, Staff were extremely helpful and friendly, the whole process was swift and efficient

As a booking platform cannot get any better, was simple smooth easy to navigate. Flight was delayed, emailed customer service and they responded super quick and made contact with the car hire facility in my destination Airport to inform them of my delayed arrival.

I booked a Peugeot 208 or similar and received a Skoda Fabia + A very short walk and easy access to rental station at Verona Airport. + At the counter service was smooth. + Third party insurance was accepted without further questions. + The final invoice was received very quickly - The staff did not present or check the car during pick-up or drop-off. - The fuel policy was full-to-full but tank was 7/8 at pick-up. - The car made vibration when driving over 80kph

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

GREAT CAR

PRICE DROP PROTECTOR WORK GREAT

The car supplied (Volvo V40, changed after negotiation for a Fiat Tipo station) did not match the category booked / paid for (Renault Kadjar / medium SUV)