We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.
I booked a Peugeot 208 or similar and received a Skoda Fabia
+ A very short walk and easy access to rental station at Verona Airport.
+ At the counter service was smooth.
+ Third party insurance was accepted without further questions.
+ The final invoice was received very quickly
- The staff did not present or check the car during pick-up or drop-off.
- The fuel policy was full-to-full but tank was 7/8 at pick-up.
- The car made vibration when driving over 80kph
“An excellent vehicle with easy pickup and drop off.”
About Keddy by Europcar:9.7/10
A straight forward process.
About QEEQ:10.0/10
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