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Search for Hertz Car Rentals in Rome

Charges that can't be explained

Reviewed: Mon, Aug 26, 2019
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Xaviera Eden

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Jul 29, 2024
About Hertz: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Reg Moses

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Aug 30, 2018
About Hertz: 10.0 /10
Not crowded, no queues

Bradley Jefferson

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Jul 10, 2017
About Hertz: 8.0 /10
When picking up the car, we found its condition unsatisfactory, primarily due to high mileage. We expressed our concerns to the rental company and Hertz replaced it, which we appreciated. However, there was an issue with being forced to buy insurance at the store. Even though we had already purchased it on QEEQ, they insisted. This was frustrating.

H.Fry

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Convertible | Opel Cascada Cabrio or similar
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Nov 7, 2019
About Hertz: 7.3 /10
It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!
About QEEQ: 8.0 /10

A.Simcox

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Full Size Van | Fiat Talento 7Seats or similar
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Feb 19, 2019
“Awfully Frustrating”
About Hertz: 5.3 /10
Hertz wouldn’t rent to me. I contacted them ahead of time to see if they would accept my temporary license and they said they would. Upon arrival they told me they wouldn’t accept it and so they couldn’t rent to me. I ended up renting from a different company.

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