Smooth proces and great service

Very easy to locate. First of all, the airport is not large, and just outside the door in the nearby building is the car rental hall with several brands clearly marked. The staff were very welcoming. Having been to Europe several times, I must say the young lady who assisted us this time was genuinely very nice. After completing the paperwork, the parking lot is directly in the building's upper level. The person assisting in the parking lot was also a young lady, which is not common in my many car rental experiences in Europe—it’s usually older men or women. The local Italian young people provide good service. We weren’t too keen on the car they initially offered, but they allowed us to choose another car of the same class on the spot. The car’s condition was excellent.

The car rental company is okay, but their efficiency is unbelievably low.

Overall, it's pretty good. The main issue is that Italians generally don't speak English well, and the rules are explained in a verbose and confusing manner, without clear communication.

Very satisfied. I always choose QEEQ.

Tout est excellent, sauf longue attente au comptoir, ce qui est normal vue la periode très touristique.

Tout s'est très bien passé!