Smooth proces and great service

Picking up and returning the car was super convenient, and they even upgraded the car for free. Just waiting to confirm if there will be any unreasonable charges.

The full insurance purchased at the store costs 48 euros per day.

The rental company provided a car that was only 1,000 kilometers away from needing maintenance during a 14-day rental period, which caused significant inconvenience.

Overall, pretty good. The car provided was a Ford Kuga hybrid, drove 700 kilometers, fuel consumption estimated at 6 liters per 100 kilometers. However, shortly after picking up the car, a low tire pressure warning for the front right tire popped up, though the actual readings matched the other tires. The warning light also turned on, which made me worry there might be issues when returning the car. Fortunately, nothing was mentioned afterward.

The service was okay. They tried to sell me insurance, but after I politely declined, they didn't insist. They did sell me a 7-day road assistance package for 19 euros. The staff spoke quickly and with an accent, so I didn't understand them completely. I discovered this charge on my credit card statement after signing the form. It's fine, though.