We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.

You do have to pay extra for using your insurance, but it’s not bad. Also paid extra for the sun pass but overall cost still ended being less than places like Enterprise. Very friendly staff and the vehicle was in great condition.

This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

I paid $107. On line. When I got to the container office the man told me $98.00 more for add on. I have aaa car insurance in nj and brought proof,not excepted. I wanted to pay for tolls cash,no. I had to accept the sun pass of the office 12.99 Per day. Horrible. I will contact better bureau of business with a complaint