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Live chat Email us Service Code: 8915691034
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Horrible service! Do not use! Stay away!

Reviewed: Fri, Apr 12, 2019
About One Switch: 5.7 /10
Horrible customer service! They had me wait in the heat for over an hour. Then they tried to charge me to use my own vehicle insurance. I had to prove to them it was not in my booking that I had to pay 9.99 per day to use my own insurance. They wanted to nickel and dime me for every extra charge. After making me wait in the hot sun because they have a cargo container for a customer service area. I do not recommend this company at all! Stay away!
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on One Switch Orlando

F.Galue Urdaneta

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 5, 2019
“Excelente”
About One Switch: 10.0 /10
Excelen venezolanos emprendedores lo recomiendo ampliamente
About QEEQ: 10.0 /10
La mejor de todas

NeverAgainFromThem

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Compact | Nissan Versa or similar
Reviewed: Mon, Aug 5, 2019
“Never again, not from this place.”
About One Switch: 2.3 /10
Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.

S.Schadler

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Compact | Nissan Versa or similar
Reviewed: Fri, Jul 26, 2019
“Total rip off of a company. The better business bureau needs to shut this POS down.”
About One Switch: 2.0 /10
Bait and switch pricing. You'll pay far more than what's advertized

S.Cruz

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Medium SUV | Jeep Cherokee or similar
Reviewed: Wed, Jul 10, 2019
“Nightmare”
About One Switch: 3.3 /10
The vehicle was not as expected. I was told it would be either a Jeep Cherokee or something comparable and what I received was not comparable. The vehicle had clearly been in an accident as evidenced by the dents of the metal around the windshield (we were told by the agent that a previous driver had run into a barricade and shattered the front windshield and caused the dents). There were still small pieces of glass embedded in the steering column as well as on the floor board of the drivers side. There’s was a caution light that showed two vehicles colliding on the dash which was on the entire we had the vehicle. The vehicles tag was expired (noticed after we left the lot). The pick up location is off to the side in an extended parking location (unless you’re taken there by the bus from the airport good luck finding it). The rental space is a converted truck trailer that barely fits 4 people. There’s no waiting area and nowhere to sit down. The lot outside was pitch black and we had to examine our vehicle with a jumbo flashlight. The agent asks you to sign a screen prior to showing you what you’re signing. When I objected to this I was sneered at and told this was common practice to sign it and he would explain later. The fine print on the website lists the insurance carriers they accept (at least 8)as well as a need for a $3,000 hold on your credit card. When we arrived the list of accepted insurers was dwindled to 4 and a restriction indicated that insurance would not be accepted if you’re insured vehicle was older than 2016 (this was not listed on any fine print only once you arrived at the pick up location). When we returned the car we advised the agent about the expired tag and proceeded to look at the other vehicles in the lot. Out of 10-12 cars all but 3 had expired tags. Overall the rental experience was horrendous. I would not recommend this company at all. Unprofessional and in my opinion practicing predatory and unsafe rental practices.
About QEEQ: 8.0 /10
I would suggest better vetting procedures for the companies which you advertise and do business with. The negative rental experience quiet honestly would make me wary of seeking another rental thru this site.
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M.Stagner

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jan 22, 2019
“Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta”
About One Switch: 2.0 /10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.

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