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Not very pleased with the surprised mandatory (forced) liability insurance charge!

Reviewed: Wed, Feb 26, 2020
About One Switch: 7.0 /10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(
Compact | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 2, 2022
“Good 3rd party to rent from. I did get a really good deal. I was really satisfied. Went smoothly.”
About One Switch: 9.0 /10
Car was great. Service was fast but people that works there should smile more. Greet customers.
About QEEQ: 10.0 /10
It was a good platform. But the price drop didn't work on me.

T.Noah

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Compact | Nissan Versa or similar
Reviewed: Mon, Feb 28, 2022
“Terrible, avoid. Thieves/scammers.”
About One Switch: 6.0 /10
Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!
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Compact | Nissan Versa or similar
Reviewed: Tue, Jul 23, 2019
“Becareful”
About One Switch: 6.7 /10
Beware that it's in a back of a park and ride in a metal shipping container. Thank god I wasn't alone since I flew in at night and had to pick up the rental at about 930 pm. The staff is not the friendliest by any means but it was cheap. they charge a 1000 dollar deposit which I thought was very very high. The overall experience was ok not sure i would use them again
About QEEQ: 10.0 /10

N.Namburi

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 2, 2019
About One Switch: 9.7 /10
Seems small business with reliable rates compare to big car rentals
About QEEQ: 10.0 /10

R.Metzger

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Compact | Nissan Versa or similar
Reviewed: Mon, Feb 11, 2019
“Horrible”
About One Switch: 6.3 /10
I got to the pickup area but the attendant was not there. I waited over an hour just for him to show up. After that, they did not accept my insurance and the cost was 3 times what I expected to pay. Hands down the worst car rental I have ever experienced ! WILL NOT ever use again
About QEEQ: 8.0 /10

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