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Not very pleased with the surprised mandatory (forced) liability insurance charge!

Reviewed: Wed, Feb 26, 2020
About One Switch: 7.0 /10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(
Compact | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

M.St Onge

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Compact | Nissan Versa or similar
Reviewed: Fri, Jan 31, 2020
“Good price, great mileage, very clean and a lot of room but some minor problems with the car.”
About One Switch: 8.7 /10
The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.
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Intermediate | Toyota Corolla or similar
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everything as planned
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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Aug 3, 2019
“Horrible.”
About One Switch: 2.0 /10
What I should right about my experience, they are the worse and also make you pay more by showing all the different expenses and also doesn't give the car even if we denied it. So never ever going to rent a car from them nor recommend any one to do so. I can't comment or rate the experience in the car since I didn't used one. So give and option to chose service not received at all.

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Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 3, 2019
“OK experience but very misleading price”
About One Switch: 5.0 /10
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
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Full Size | Toyota Camry or similar
Reviewed: Wed, May 8, 2019
“Worst experience ever!”
About One Switch: 2.0 /10
If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.

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