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Live chat Email us Service Code: 7126930126
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The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
N/A
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Standard | Volkswagen Jetta or similar

Relevant Reviews on Budget in United States

Jaromir Sponar

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Standard | Tesla Model 3 Long Range or similar
Reviewed: Tue, Nov 25, 2025
“Fast and sufficient”
About Budget: 8.0 /10
Business as usual
About QEEQ: 10.0 /10
No comments
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Lester

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Medium SUV | Ford Edge or similar
Reviewed: Tue, Nov 5, 2024
“Happy to rent from this company again. Will always need a car when traveling to the US.”
About Budget: 7.0 /10
Vehicle wasn’t in the best condition. However, the price made up for it.
About QEEQ: 9.0 /10

Armand Church

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Reviewed: Tue, Jan 29, 2019
About Budget: 10.0 /10
Very good.
About QEEQ: 10.0 /10

D.Sherry

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Premium | Chrysler 300 or similar
Reviewed: Thu, Feb 16, 2023
“Great value, comfortable, but no CarPlay support for navigation”
About Budget: 9.0 /10
I got an alternative car to the one I wanted. Overall it was very comfortable and an upgrade on what I was expecting. However, it did not support auto/CarPlay which made navigation difficult sometimes as the inbuilt map did not recognise a number of destinations.
About QEEQ: 10.0 /10

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Compact | Ford Focus or similar
Reviewed: Thu, Sep 22, 2022
“All fine”
About Budget: 9.0 /10
Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.
About QEEQ: 10.0 /10

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