Good price, but rented a car with a broken driver seat adjustment

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform

The car that was given had expired tags. An officer noticed this while I was in Starbucks parking lot and was nice by letting me go without a ticket since it was a rental.

Dont rent from this car rental company..they are deceptive and have terrible customer service..the car I rented stated that it was one price but after the representative lied and gave false information the price got jacked up..when I wrote to complain they basically brushed me off with excuses that I signed for the additional charges but in reality the representative lied when I questioned the necessity for the add ons..go with a respectable company that is upfront and honest with their prices..definitely not this one!

Like: I had booked 9 pm instead of 9 am. Agent was able to adjust my reservation to resolve the problem.
Dislike: It was a great experience. There was nothing that I didn't like