great for the price

I was promised a midsize car, altima or equivalent but given a carolla. The car was dinged up a bit a had a musty smell. Also, the maintenance warning was on in the car and it was given to me with an 8th of a tank of gas.. The rental was cheap but so was the overall experience.

Do better.

You charged another insurance whe I already had an xtra insurance . no options offered , You are stealing money from customers . I need a refund of my money .

Staff rude, impatient and policy as well as hidden fees not disclosed until last minute at the counter. The shuttle was a long wait in the hot weather which makes it frustrating and discouraging to have to return to the terminal and start over. Overall, it was a terrible experience for me and my family of four. We will never pick easycarrental again. Would not recommend to anyone unless he/she does not mind being deceived

The check in process would have been faster if I had brought my ins card.

Like: Great price. Pickup from airport was positive - great shuttle staff.