When we got to the shuttle pick up, we waited 25 minutes for a shuttle, not the quoted 15 minutes.

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

We waited longer to get the car than our flight. We landed at 6:30 and had the car at 10. Ridiculous! Lesson learned- no money saved after all of the add on charges and never rent with a company outside the airport.

I didn't know they made cars without power windows anymore until I got this car.first car we had had a warning light on. There was dirt on shelf by rear win and rattle from trunk. Counter staff was good and drop off was very easy.

Like: Love the personal interaction of the manager,Christian. Made you feel like a million dollars Christian greeted and follow through with everything with excellence

Like: Was good transfer to airport Very nice people
Dislike: I did not like the sunpass charge that we did not know we had to purchase. That was a rip off. I could have paid all my tolls for around 30.00 I went through. They scare you into taking it saying 50.00 if you go through a toll booth with the ones that you have to have a sunpass on your car.They should tell you all about that charge before you rent