Additional charges and various inexplicable taxes ended up being more expensive than the rental itself.

excellent customer service

I do not understand why you even offered a car with a broken driver seat adjustment. You should only rent cars that are 100%.

Every person I dealt with (3) completely rude! Absolutely would NEVER use you guys ever again!

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.