I was charged more,AC in the back was none,customer service bad

Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.

Booking the car was simple. Wish they would have mentioned the toll fees.

I do not understand why you even offered a car with a broken driver seat adjustment. You should only rent cars that are 100%.

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform