OK Mobility Lisbon Airport Terminal 1 (Shuttle) Review: Pickup/Drop-off Poor, Cleanliness Very good, Customer Service Acceptab......

B.Mornet

Portugal

Reviewed: Thu, Aug 1, 2019

About OK Mobility: 5.3 /10

Waited way too long to get the car (almost 3 hours). There were too many problems of management with this rental company. Some customers had been waiting for more than 4 hours to get their car!! They did not have enough cars, not even staff dealing with the problems and no one waiting at the airport to get to the pick up location. I had to call several times for a van to show up.

Mini | Fiat 500 or similar

8-day rental

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Oleh

Portugal

12-day rental

Standard Crossover | Nissan Juke hatchback or similar

Reviewed: Sat, Nov 9, 2019

“Good company, but lack of information on pick up location”

About OK Mobility: 9.3 /10

The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.

About QEEQ: 10.0 /10

S.Wolf

Portugal

4-day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Aug 15, 2019

About OK Mobility: 8.7 /10

Wasn’t clear the pick up spot

About QEEQ: 8.0 /10

P.XENIKAKIS

Portugal

3-day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Jul 9, 2019

“Excellent value for money”

About OK Mobility: 9.3 /10

The whole experience was excellent!

About QEEQ: 10.0 /10

Quite helpfull

M.DURAN

Portugal

2-day rental

Mini | Fiat 500 or similar

Reviewed: Mon, Jul 8, 2019

“Great experience and helped me explore beautiful portuguese places. Worht it!”

About OK Mobility: 9.3 /10

They were super good and kind.

About QEEQ: 8.0 /10

It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.

Portugal

3-day rental

Mini | Peugeot 108 2 Doors or similar

Reviewed: Wed, May 29, 2019

“Cheap but stressful experience”

About OK Mobility: 7.3 /10

Car was great, price was dirt cheap, counter staff were all nice. Location was very difficult to find and it took a long time for the shuttle to take us back to the airport while we were in a time crunch.

About QEEQ: 8.0 /10

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

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