Nice and smooth process

J.Relvas

Portugal

Reviewed: Thu, Dec 26, 2019

About OK Mobility: 8.7 /10

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

About QEEQ: 10.0 /10

Standard Crossover | Nissan Juke hatchback or similar

1 days rental

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

F.Salgueiro

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Feb 5, 2020

About OK Mobility: 9.3 /10

Good

About QEEQ: 10.0 /10

Good

Oleh

Portugal

1 days rental

Standard Crossover | Nissan Juke hatchback or similar

Reviewed: Sat, Nov 9, 2019

“Good company, but lack of information on pick up location”

About OK Mobility: 9.3 /10

The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.

About QEEQ: 10.0 /10

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Oct 2, 2019

“Pickup / Dropoff location NOT at airport”

About OK Mobility: 6.7 /10

It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.

About QEEQ: 10.0 /10

Chase V.

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Aug 9, 2019

“STAY AWAY! OK RENT A CAR IS A MASSIVE SCAM! FRAUD!”

About OK Mobility: 2.0 /10

I paid $118 for a 5 day car rental and then 3 weeks after coming home they charge me $1,200 and don't say why. I have emails from Sergio Nuno Oliveira Marques sergio.marques@okrentacar.es and he said they were releasing the hold, but INSTEAD charged me the full amount. This is fraud entirely. I advise everyone who uses this company to charge back your fees.

Portugal

1 days rental

Convertible | Fiat 500 Cabrio or similar

Reviewed: Mon, Jul 29, 2019

About OK Mobility: 5.3 /10

I ordered a Cabrio and paid for a Cabrio but got an open roof instead of a cabrio. All cabrio's where rented out. In the beginning they said that this was a cabrio but I'm not stupid... It's a pity they did not resolve this immediately.

Nice and smooth process

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Pay for Car Rentals with Crypto