Great car terrible service

Portugal

Reviewed: Tue, Jul 30, 2019

About OK Mobility: 6.0 /10

OK car rental are completely unorganized. There is no signage to show how to get from the Airport to the depot. If anything went wrong with the car I think it could have been catastrophic as they can't deal with anything outside the norm.

About QEEQ: 8.0 /10

Compact | Volkswagen Golf or similar

1 days rental

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

J.Relvas

Portugal

1 days rental

Standard Crossover | Nissan Juke hatchback or similar

Reviewed: Thu, Dec 26, 2019

“Nice and smooth process”

About OK Mobility: 8.7 /10

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

About QEEQ: 10.0 /10

F.Tanguay

Portugal

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Thu, Oct 3, 2019

“Ne pas se fier au prix de EasyRentCars puisque à la récupération le prix double et plus”

About OK Mobility: 5.3 /10

Surprise en récupérant la voiture le a plus que doublé la personne au comptoir fut des plus désagréable

Andy Gibb

Portugal

1 days rental

Standard Crossover | Nissan Juke hatchback or similar

Reviewed: Mon, Sep 30, 2019

“Good Cheap Reliable Car Hire”

About OK Mobility: 9.0 /10

Had to wait over 45 mins at car hire shuttle drop off/pick up point at Lisbon airport with no shuttle coming. There was no representative at the airport from OK Rent A Car to ask for help so had to phone OK Rent A Car three times who kept saying shuttle would arrive within 10 minutes but after 45 minutes wait we decided to get an Uber instead.

About QEEQ: 10.0 /10

M.DURAN

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Mon, Jul 8, 2019

“Great experience and helped me explore beautiful portuguese places. Worht it!”

About OK Mobility: 9.3 /10

They were super good and kind.

About QEEQ: 8.0 /10

It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.