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Search for ACE Rental Cars Car Rentals in Melbourne

Bad experience with ACE

Reviewed: Mon, Jul 29, 2019
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.
Toyota Corolla Hatchback image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Cynthia Clemens

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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Feb 8, 2025
About ACE Rental Cars: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

n.goh

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Intermediate | Toyota Camry or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Sep 28, 2022
About ACE Rental Cars: 10.0 /10
Wonderful
About QEEQ: 10.0 /10
Excellent

Hotelier

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jul 30, 2019
“Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati”
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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J.Benevides

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Apr 16, 2019
“Very reliable and trustful companies. I would recommend them!”
About ACE Rental Cars: 10.0 /10
Excellent company. Everything worked as expected. No extra hidden costs.
About QEEQ: 10.0 /10
Amazing and easy to use rent app. I would recommend to everyone.

M.Reed

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Feb 5, 2019
“Everything was great”
About ACE Rental Cars: 9.3 /10
Everything was great
About QEEQ: 10.0 /10

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