Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
Arrived at Melbourne airport at 5 PM, but the company was already closed. No one answered the company's phone or mobile phone. Booked for five days, but the entire order was canceled with no refund or explanation because the flight was delayed and I picked up the car late.
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Relevant Reviews on ACE Rental Cars Melbourne Airport
Jerry Lucas
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