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Live chat Email us Service Code: 7146000344
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Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Werner Bloomer

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Reviewed: Fri, Sep 20, 2024
About ACE Rental Cars: 10.0 /10
The staff provides enthusiastic service.
About QEEQ: 10.0 /10

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

T.Cropper

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Feb 26, 2020
“Not sure I’ll try it again”
About ACE Rental Cars: 7.7 /10
Subsequent attempt to hire a car in cairns unsuccessful I booked got a number but subsequent e-mails wanted more information I didn’t check my email until I got to Cairns & found out booking cancelled
About QEEQ: 10.0 /10
Make it easy - like my experience in Melbourne & all is good

Adrian

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Sep 26, 2019
About ACE Rental Cars: 9.3 /10
Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
About QEEQ: 10.0 /10

Trev T

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Mar 31, 2019
“Car was supplied in pristine condition and no problems mechanically either on the long journey.”
About ACE Rental Cars: 10.0 /10
It was so good I purchased the same model myself the following week.
About QEEQ: 10.0 /10

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