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Live chat Email us Service Code: 1712835170
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Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Felix Brown

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Reviewed: Thu, Sep 19, 2024
About ACE Rental Cars: 10.0 /10
Great! The pick-up and return process is very simple. For returning, just fill up the tank and hand over the keys.
About QEEQ: 10.0 /10

SILVA

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Nov 13, 2019
“Easyrentcars were exactly that ! EASY!!!”
About ACE Rental Cars: 7.0 /10
The car was quite scratched and smelt of cigarette smoke , I have also been charged twice and not sure why?It is also almost 4 days since I returned the car and still have not got my $250 deposit back, the staff failed to tell me I could use my TOLL account from NSW to pay tolls in VIC but instead made me buy a $17 toll credit
About QEEQ: 10.0 /10

C.O'Connor

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Sep 2, 2019
“Dandy”
About ACE Rental Cars: 9.7 /10
Everything was as expected
About QEEQ: 10.0 /10
Price seemed comparable

C.Soh

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Jul 9, 2019
“Overall it was great experience and I’m glad I chose this company among the many that I’ve explored”
About ACE Rental Cars: 8.7 /10
AUD 250 was held as deposit & it was cancelled when the car was returned in good condition.
About QEEQ: 10.0 /10
More info on the car such as the capacity & which are the types of car of same equivalent will be good

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Mar 12, 2019
“Car was fine, and as I booked, though it was not clean inside and the window washer was empty.”
About ACE Rental Cars: 6.0 /10
Counter staff not very friendly, car was not clean inside.
About QEEQ: 10.0 /10

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