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Search for ACE Rental Cars Car Rentals in Melbourne

Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Evan Morley

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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Dec 13, 2024
About ACE Rental Cars: 10.0 /10
Fast and friendly service!
About QEEQ: 10.0 /10

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Small SUV | Mitsubishi ASX or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

H.Sunderland

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Medium SUV | Kia Sportage or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jan 7, 2020
“Very good, after the pick up issues”
About ACE Rental Cars: 8.3 /10
I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money
About QEEQ: 10.0 /10

Padol Sopacharoen

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Sep 6, 2019
“Great car I book for Toyota Corolla but I got Toyota Camry that's a good condition.”
About ACE Rental Cars: 10.0 /10
Staff in Melbourne very nice helpful friendly work so quickly I recommend this ACE company.
About QEEQ: 10.0 /10
Perfect no need to say
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Hotelier

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jul 30, 2019
“Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati”
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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