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Search for ACE Rental Cars Car Rentals in Melbourne

Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
Mystery car image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

M.Hardman

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Compact | Hyundai i30 or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 28, 2024
About ACE Rental Cars: 8.0 /10
Counter staff was very good
About QEEQ: 8.0 /10

M.Rowe

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Compact | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Mar 28, 2020
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars: 7.3 /10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ: 8.0 /10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

Adrian

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Sep 26, 2019
About ACE Rental Cars: 9.3 /10
Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
About QEEQ: 10.0 /10

S.Weiss

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Medium SUV | Kia Sportage or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Sep 18, 2019
“Everything was great!!!”
About ACE Rental Cars: 10.0 /10
Just found it difficult trying to get thru to someone on the phone. Overall a great experience!!

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Sep 1, 2019
“Easy and affordable rent”
About ACE Rental Cars: 9.3 /10
Got confused with pick up location. Was brought to apparently old address.
About QEEQ: 10.0 /10
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