Nice easy rental

The overall service is acceptable, but you need to call the store for a pick-up from the airport. The pick-up location requires a short walk outside the terminal.

Highly recommended. Drove over 1200 kilometers in Melbourne, and the right-hand drive cars are easy to handle.

The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.

The rental company is not at the airport and requires a shuttle bus. My son accidentally left his phone on the shuttle, but the rental company's staff found it and kept it safe. Very grateful!

The overall experience was brilliant The only issue I had is when I went to drop off the car the gps took me to your old address

Loved the experience