The worst experience ever

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

No where qeeq.com mentioned that the car rental company will only hold my booking for 2 hours. I had to pay extra and it was a very bad experience.

I liked very much the cost to rent a car at NU

Counter staff was fine. The car was dirty inside and for the low mileage seemed to be in rough shape. Sometimes shifting the gear was difficult and when I went to add my Sunpass Transponder it said there were unpaid tolls on the vehicle from July 2019.

Easyrentcars was simple to use and I have used it a couple of times now for Orlando car rentals.

I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.

Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.