Pretty smooth overall, returning the car was really fast.

The pick up was quick and easy and also the drop off. Nice staff. Budget tried to offer me their full coverage for extra money although i had the AXA full coverage, they shouldn't.

Fair price , easy process, good control due to good app. absolutely recommended!

The address listed to pick up the car was wrong. It gave a street address outside the airport. The Budget building was there, but not for car pick up. I ended up driving to the airport and was able to get my car inside the building. The Budget representative stated that they know the wrong address is posted. Why don't they fix it?

Staff of downtown Bellevue location was great !! Very friendly. Drop off didn’t take long at all.

Moved my daughter back to Michigan from Seattle. Wasn’t sure how long it would take us to drive the trip. Booked the vehicle for 6 days; only needed it 4 days. Was disappointed that the rate was not prorated to refund the days I didn’t use. Aside from that surprise at the end of our rental; everything else was fine. Feel that should have been highlighted better in the rental agreement.

As above