It's okay.

Overall service attitude was quite good, but there was constant upselling for a vehicle upgrade, claiming we had too much luggage and that the Ford Focus was too small, recommending a larger vehicle, which we firmly refused. In reality, the car we rented was in zone 3 area, where other cars like CRV4 and Nissan were also available. Therefore, it was possible to get a better car than what we had booked. It was raining heavily, and we didn't bother to choose carefully. The exterior looked fairly new, so we didn't switch. It had around 30,000 to 40,000 miles.

Wide selection of new cars. However, both times they insisted on recommending I purchase a full tank of gas and roadside assistance. It's fine if it’s suitable, but even after I said no a couple of times, they still suggested it. Haha, not sure if it's really necessary.

The member of staff called ‘Atem’ was absolutely fantastic. He sorted us out with evrything we needed and can’t recommend him enough. Top man!