The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

The process is simple, returning the car is convenient, and there's a free shuttle bus to the terminal.

Overall, the service was excellent. I've rented cars in London many times and tried several companies. Enterprise is one of the best companies I've used. I'm very thankful for the QEEQ app and mini-program service. The notifications are prompt and very helpful for someone like me who tends to forget things or procrastinate.

Very good