The insurance purchased on the ZUZUCHE platform is not visible at overseas counters. As a result, the counter considers there to be no insurance, forcing the purchase of local insurance and other fees, totaling over 400 euros.

It was horrible. We rented two cars in total and had problems with both. Budget is really unreliable!

1. Inaccurate pricing: They said additional insurance is €25, but it's actually €35. 2. Disorganized vehicle arrangement: I carefully selected a small car, a Yaris, with 5 seats and enough trunk space for luggage before ordering. When I arrived at the store, they first gave me a manual two-door A3, and then switched to a 4-seater Smart, which couldn't fit my luggage. Terrible.

The counter staff engaged in fraudulent sales. They tricked me into upgrading a 1500 car to 5000.

Did not get the car that I’ve payed for, also not automatic gear available at the pick up, so we couldn’t add an extra driver