Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.

Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.

Very friendly staff

staff at Alamo where extremely pleasant and friendly and very helpful