The system was down when picking up the car, and I had to wait for two and a half hours to get it. I was completely worn out from waiting. I booked a fuel car, but without informing me in advance, they forced a fully electric car on me and refused to change it for various reasons. Do you have any idea how inconvenient it is to drive an electric car in Europe? A trip that takes 4 hours with a fuel car requires 6 hours with an electric car because you have to recharge every 150-200 kilometers, and charging in Europe is also not very convenient.

The car had some issues when I got it, which the rental company didn't mention initially. The platform experience was good.

Very satisfied

車は最新の車両で極めて快適でした

ポイントの付与が不明確。また保険の要否が分かりにくい。ダイヤモンド会員のメリットが分かりにくい

The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward

Very good communication and helpful called service desk to say flight would be delayed. They responded very quickly. Brilliant service