The staff were very professional and I am extremely satisfied!

Very satisfied

The car condition need to improve to new model, at least with the reverse sensor or reverse camera.

We get the car we wanted. It does not take Long to get the car but we have to drive to the carpark to check the. Condition of the car.

Booking platform is okay. We did not get the price drop experience. Maybe it’s possible next time.

Drop off area, no staff. I called ahead to appointment the time to return. The staff told that I have to call 10 minutes before arriving. Absolutely, I could not call 10 minutes before arriving because I was driving and not supposed to make a call while I was driving. I got to the airport, so I had to find the ASAP staff. It took almost 30 minutes.