The shop is easy to find and very efficient.

I booked a package that included comprehensive insurance from the rental company. However, when I arrived at the counter, they claimed they couldn't see the insurance and asked us to buy insurance again and then apply for a refund from the platform. While contacting QEEQ platform, they suddenly said the package did include comprehensive insurance but excluded tire and glass coverage. They recommended adding this insurance for 480 Thai Baht over 3 days. I decided to purchase it since it wasn’t too expensive, but this situation didn’t leave a great impression.

No need to queue

The car that I rented is a Toyota Yaris Ativ, I didn't expect them to give me an old year Yaris Ativ, and there is no parking sensor on this vehicle. However, the car's condition so far so good. I was late to return the car as I needed to drive 2.5 hours from Hua Hin to Bangkok. The staff can't stop calling me and telling me I need to pay the extra charges. I already told her I have no problem paying extra fee, but still receiving their call on the road. So annoying.

Nice car, nice service. Easy to book and pick up car. I am very happy. Thank you.

Nice car, nice service. Easy to book and pick up car. I am very happy. Thank you.