Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

Since Budget has stores in multiple terminals, the pickup point initially marked by QEEQ had some contradictory information. However, after contacting customer service, it was improved.

The car rental company was great. I arrived early at 2 AM, and someone was there to assist me without any additional charges. Thumbs up!

I was not very happy with the fuel charges upon the return of the car. When I rented the car and picked it up the associate did not explain that you have to bring the car back at the same fuel level that you picked it up. I could have filled it up myself and brought it back. I was charged the full fare of fuel for the difference. I think this was a way for the rental place to make more money. I was not impressed.

Like: Car was new and in good condition. Best part is, got it at a great price after discount. The staff who showed us our car was friendly and honest.
Dislike: The staff at the counter could've been a bit friendlier (then again, it was close to midnight and they were probably tired). Although we took full coverage on the website, the staff at the counter still suggested we took a separate insurance at extra charge - which confused us as to why we should be taking 2 separate insurances. We decided to forego the offer of course.