Pretty good.

All went perfectly fine. Efficient.

I reserved a Camry but was given an entry-level Teana without Carplay or a backup camera, which is unacceptable.

The pickup process was very slow. Despite booking well in advance, my family and I had to wait for almost an hour early in the morning.

The Budget Staff at the Abu Dhabi International Airport were amazing. They were friendly, polite and very professional. They answered all my questions and also gave me local driving tips so I can avoid getting traffic fines. The picking up experience was amazing and took less than 30 minutes (the car was ready for us on time) and the drop off experience was even faster and smoother. The front desk staff even helped us with our luggage (they didn't have to but they went out of their way to do so). Very happy with Budget and 100% recommend this location to everyone. Special thank you to the front desk staff of Budget, you guys are making the customer experience that much better. Thanks and keep up the good service.