Very good.

Good

Smooth communication and excellent service attitude. We added Oman coverage insurance for 4 days on the spot. However, the rental company mentioned that even with insurance, if there is an incident in Oman, we are still responsible for transporting the car back to Dubai, which is a reasonable requirement. The rental company also passed a traffic speeding fine from Dubai to us, costing several hundred dirhams.

The salesperson at the pickup location kept trying to upsell me. Frankly speaking, the Charger I booked was not available, so I settled for an Impala which is in the same category, but he still wanted me to pay extra. I didn't want to argue, so I negotiated a reasonable price and took the Impala. I am giving four stars because there were no extra charges for picking up at one location and dropping off at another.