One day business in Abudabai

No

Very convenient and excellent service.

The wait time to return the car was extremely long, without any queue, just very slow and inefficient service. Do not choose Thrifty, absolutely do not choose Thrifty! Out of all my car rental experiences, this was the worst service ever. The wait time to return the car was extremely long, and no one told us we needed a parking ticket. Luckily, we left the ticket in the car. When returning the car, the staff purposefully lost the ticket and demanded a 180 dirham penalty fee due to the missing ticket. They even dragged us back from the airport security check to look for the ticket. We confirmed we left the ticket in the car and refused to pay the fine. Ultimately, the parking staff easily found the entry time through the license plate and reprinted the ticket. Yet, Thrifty used excuses to charge us the fine. Ridiculous! Moreover, we parked for less than an hour, so I don't understand how they calculated the 180 dirham fine. Horrible car rental company and a disgusting experience!

You will see the counter right after exiting the airport. There was a group of French friends in front of us, and because the explanation was very detailed, it took almost ten minutes. When it was our turn, they kept offering us water and gave my daughter dates to eat. The staff was very courteous.

Hidden charges that were not mentioned in contract or included in surcharges DREADFUL ripped off