The platform included full insurance, but during car pickup, they required us to purchase another full insurance before we could take the car. We were told that without it, any damage would incur a 1250 Euro charge. It seems like the platform and the rental company didn't coordinate well, which wasted a lot of my time. There was already a queue during pickup. Both pickup and return locations were fairly easy to find; just follow the signs. Since the Volkswagen we booked was out of stock, the rental company upgraded our car. The staff member was really very nice. The car had screen mirroring and a reverse camera. Be sure to check the fuel type while refueling. Turns out this was an X1 diesel version.

Very satisfied

I would say that OK Rent A Car, are by far the best of the companies at Malaga airport, the service is great and the cars are always immaculate with no fuss. Booked an SUV and got the Peugeot 3008 which is a very nice car full of all mod cons. Very pleased.

Easy to use best car rental booking app by far

The service staff is not very friendly, the location is inside a hotel lobby and not that easy to spot. The vehicle delivery is also not handled professionally. They are under-staffed, I spent more than an hour waiting in line, taking the delivery, and returning the car. They want to charge you for anything and everything.

Easyrentcars.com has been very helpful in resorting the insurance claims. They have very prompt customer service and all emails are replied within reasonable time with clear and concise instructions.