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Live chat Email us Service Code: 6445399217
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Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

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Compact | Dodge Neon or similar
Reviewed: Wed, Apr 13, 2022
“Great experience”
About PAYLESS: 10.0 /10
Yes
About QEEQ: 10.0 /10

Joris

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Full Size | Ford Taurus or similar
Reviewed: Tue, Sep 24, 2019
“Good value, good car.”
About PAYLESS: 9.3 /10
Car exceeded expextation Took a bit longer to get the car than expected.
About QEEQ: 9.0 /10

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Full Size | Ford Taurus or similar
Reviewed: Thu, Apr 25, 2019
“Very reasonable for pricing and easy to locate in Vegas airport terminal.”
About PAYLESS: 6.0 /10
The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.
About QEEQ: 9.0 /10

M.Eldredge

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 17, 2019
“Good car, poor service.”
About PAYLESS: 7.0 /10
They double booked the car I had, i got there first but another group approached me that they had the same car space number. When I dropped off, I was hit with a $20 late charge which no one told me about when dropping off. I only saw it when I got the credit card bill. I did not realize the drop off location was not right at the airport but an additional 15-20 minuted away.
About QEEQ: 8.0 /10

Y.Johnson

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Intermediate SUV | Toyota RAV4 or similar
Reviewed: Wed, Sep 5, 2018
“Stay in Monterey!”
About PAYLESS: 9.6 /10
Like: Tim was very kind, informative, friendly and patient. He was very knowledgeable about the process and Airport. He made it very user friendly.
Dislike: The vehicle was not very clean. It needed a thorough washing and better detailing in the inside.

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