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Live chat Email us Service Code: 1780392170
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Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

S.Burstein

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Intermediate | Hyundai Elantra or similar
Reviewed: Fri, Mar 6, 2020
“Great Payless rental experience”
About PAYLESS: 9.7 /10
We were offered a nice upgrade in Denver. The counter person was very sweet and attentive.
About QEEQ: 10.0 /10

JLR

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 29, 2019
“Never use PAYLESS!!”
About PAYLESS: 9.3 /10
The hidden fees were horrible at payless car rental. I will NEVER rent from them again. 2 week rental for $244 was the reason I went with them, then they put an extra $250 holding fee then they booked me for mileage when my mileage was supposed to be all included. No one told me that I couldn't travel to Sanfran. The lady at the desk specifically asked me where I was going and I told her San francisco and she didn't mention it to me at all! So I was charged an extra $150. At that rate of $650. I would have been better off going with budget or enterprise or anything other than payless... you definately do not pay less at payless car rentals.
About QEEQ: 10.0 /10
This was a great resource to use... and I will always book through them as it was easy and fast!

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Jul 10, 2019
“Good suv for weekend rental”
About PAYLESS: 9.7 /10
Initial car was too small, so counter staff helped upgrade for $10/day more. It was a great choice though and worth it overall!
About QEEQ: 10.0 /10

D.Retana Hernandez

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Full Size | Ford Taurus or similar
Reviewed: Tue, Jul 2, 2019
“Did not receive a settlement invoice. Price was not what was confirmed in the reservation.”
About PAYLESS: 6.3 /10
Car was 2017 with many miles. Price was notthe same as my confirmation. For that price I could have rented a newer car.
About QEEQ: 8.0 /10

E.Rivero

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 15, 2018
“Easy to rent”
About PAYLESS: 10.0 /10
Like: Love everything prices location service everything!!

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