Pickup and return were very convenient. I purchased full insurance, so there were no worries when returning the car—just left the keys and walked away. However, the hybrid CX60 was extremely hard to drive without electricity. Also, the left front tire was underinflated when picking up the car, and I couldn't locate the puncture on-site. The store staff fully inflated it, and I drove off. Two days later, the pressure dropped to 1 bar, and I quickly found a roadside repair shop. Turns out, there was a nail in the tire from the start. I had to pay 30 euros for the tire repair myself.

This was my first time renting a car abroad, and the overall process was simple and smooth. Thumbs up!

Friendly service, clear explanations, no hard-selling.

The service was professional and very nice, no upselling.

Since it's in the airport's underground parking lot, the area is very small and crowded, leading to longer wait times. However, other rental companies have the same issue. The staff's attitude was great, and the process was quick, so overall, I'm quite satisfied.