Satisfied

Overall, the vehicle was decent, but the return location entrance was hard to find. The staff service was poor. When asking for help, they mentioned it was right next door but didn't explain how to drive to the store entrance. The staff responsible for returns didn't provide assistance and asked me to scan and search on Google Maps by myself.

I rented an Audi Q5 but got a Citroën model I had never heard of; they insisted it was a comparable model. The fuel cap was broken, the car was dirty and fairly old. I couldn't fill the gas tank completely when returning the car, which was odd. This was my worst car rental experience; I will avoid small companies in the future.

Had to pay an extra 45 euros because I checked in after midnight, but it was due to waiting for the previous customer to finish their procedure.

Extremely satisfied