When I picked up the car, there weren't any available, so I waited about 40 minutes. I originally reserved a Volvo V40 hatchback but ended up with a huge Renault Koleos station wagon. In my view, the reserved models don't mean anything; you just get whatever car they have. Maybe it was a free upgrade in terms of cost, but this kind of upgrade made me really nervous while driving. I've always driven small cars at home, and driving such a big car abroad was truly exhausting!

Great experience. No extra upselling, and they provided a brand new car with only 12 kilometers on it.

Was offered an option to upgrade to SUV (Ford KUGA 2.0) by paying EUR5 per day. Happy with the upgrade!

Yes the car exceeded our expectations and also we didn't wait to get the car. The stuff is very helpful. Everthing is okey!!!